Courses
Programs sized for dispute desks, not lecture halls
Pick the depth that matches your team’s current audit pressure. Detailed syllabus available for the flagship lab.
Fintech Chargeback Audit Lab
Flagship six-week lab: intake scoring, evidence rubrics, representment drafts, and a peer-reviewed mini audit.
Dispute Desk Essentials
Three weeks for new analysts: reason codes, first-response templates, and when to escalate without flooding leads.
Audit Lead Intensive
Four weeks for managers preparing internal reviews — sampling methods, finding memos, and remediation ownership.
Not sure which path fits? Write to us with your monthly dispute volume and we will recommend a tier from the pricing page.