Refund policy

Last updated: 30 July 2026. This policy applies to paid Webappnest training programs confirmed in an enrollment agreement. Website pricing is informational; payments are collected through invoicing or other channels described in your confirmation.

Eligibility

Full refunds are available if you cancel in writing at least 14 days before the cohort start date and have not accessed downloadable cohort materials. After materials access or within 14 days of start, refunds shift to partial or credit options described below.

Timeframe for requests

Submit refund requests within 30 days of payment or before the cohort midpoint, whichever comes first, unless a longer period is required by applicable Korean consumer law.

Full and partial refunds

Cancellations 14 or more days before start with no material access: 100% of program fees. Cancellations fewer than 14 days before start: 50% refund of program fees, or a seat transfer to a later cohort at no extra charge. After the cohort begins: refunds are generally unavailable except for documented instructor cancellation or serious service failure on our side.

Non-refundable items

Third-party exam fees (if any), custom on-site travel costs already incurred, and completed facilitation days in Full Cycle Review packages are non-refundable. Promotional add-ons marked as non-refundable in your invoice remain non-refundable.

Refund process

Email contact@webappnest.digital with your full name, program name, invoice number, and reason for the request. We confirm receipt within two business days and state the refund calculation.

Processing time and method

Approved refunds are processed within 14 business days to the original payment method when possible. Bank transfers may take longer depending on your institution. Currency conversion differences are borne by the payer’s bank.

Cancellation by Webappnest

If we cancel a cohort, you may transfer to a later date or receive a full refund of program fees. We are not responsible for incidental travel you booked independently unless we expressly agreed otherwise in writing.

Exceptions

We may grant goodwill credits for medical emergencies or mandatory military service with documentation. Chargebacks filed without contacting us first may delay resolution; please use this policy’s process first.

Contact for refund requests

contact@webappnest.digital · +82-4-104-9626 · Street: 298-7, Pyeong-dong; City: Gyeongju-si; State/province/area: Gyeongsangbuk-do; Country calling code: +82; Country: Korea